Frequently Asked Questions (FAQs) - Assuage Therapies

General Questions

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1. What is Assuage Therapies?

   • Assuage Therapies is a holistic wellness brand that offers a range of organic skincare and bodycare products. Our mission is to provide you with a comprehensive approach to wellness that goes beyond skin-deep beauty.

2. What makes Assuage Therapies different?

   • Our products are meticulously crafted using organic, plant-based ingredients and therapeutic-grade essential oils. We focus on anti-inflammatory properties to promote overall well-being.

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Product-Related Questions

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1. Are your products organic?

   • Yes, we use certified organic and sustainably sourced ingredients in all our products.

2. Do you test on animals?

   • No, all our products are cruelty-free.

3. Can I use your products if I have sensitive skin?

   • Our products are formulated to be gentle on the skin. However, if you have sensitive skin or specific concerns, we recommend doing a patch test first.

4. How do I choose the right product for my skin type?

   • Each product page on our website provides detailed information to help you make an informed choice. You can also contact us for personalized recommendations.

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Ordering and Shipping

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1. How can I place an order?

   • You can place an order directly through our website. If you encounter any issues, feel free to contact us.

2. What are the shipping options?

   • We offer flat-rate shipping for orders under $60 and free shipping for orders over $60.

3. Do you offer expedited shipping?

   • Yes, you can request expedited shipping during the checkout process.

4. Do you ship internationally?

   • Currently, we only ship within the United States.

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Returns and Refunds

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1. What is your return policy?

   • We offer a 30-day return policy for unopened products. Please visit our 'Shipping and Returns' page for more details.

2. How do I initiate a return?

   • Contact us through our website, and we'll guide you through the process.

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Reviews and Testimonials

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1. Where can I read reviews about your products?

   • Customer reviews can be found on each product page and in our 'Customer Reviews' section.

2. How can I leave a review?

   • After making a purchase, you'll receive an email inviting you to leave a review.

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Miscellaneous

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1. Do you offer gift cards?

   • Yes, we offer Assuage Therapies gift cards that can be found on our 'Shop Body Care' landing page.

2. How can I contact you?

   • You can reach us through the 'Contact Us' page on our website or by emailing info@assuagetherapies.com.

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For any other questions or concerns, feel free to reach out to us. We're here to assist you on your journey to holistic wellness.